304 Heating Cooling Plumbing

Privacy Policy

Effective Date: July 20, 2026
304 Heating Cooling Plumbing (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this policy carefully. If you do not agree with its terms, please discontinue use of the site.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you.
    • Personal Data: Name, shipping address, billing address, email address, and phone number you voluntarily give us when requesting service or contacting us.
    • Derivative Data: IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the site.
    • Financial Data: Credit card details or bank account information used to pay for HVAC or plumbing services. We process this securely through third-party payment processors.

2. How We Use Your Information
We use the collected information to deliver reliable services and maintain our website operations.
    • To schedule, provide, and manage your heating, cooling, or plumbing services.
    • To send you appointment confirmations, service updates, and invoices.
    • To respond to customer service requests and support needs.
    • To send marketing communications and special promotions (you may opt out at any time).
    • To detect, prevent, and address technical issues or fraudulent activity.

3. Sharing Your Information
We do not sell your personal data. We only share information in specific situations.
    • Third-Party Service Providers: We share data with vendors who perform services for us, such as payment processing, data analysis, email delivery, and scheduling software.
    • Legal Requirements: We may disclose your information if required by law, subpoena, or to protect the safety and rights of our company and customers.
    • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the successor company.

4. Cookies and Tracking Technologies
We use cookies, web beacons, and tracking pixels to help customize and improve your website experience. Most browsers accept cookies by default, but you can adjust your browser settings to remove or reject them. Please note that disabling cookies may affect the availability and functionality of our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data. However, no electronic transmission over the internet or data storage technology can be guaranteed 100% secure. Use the site at your own risk.
6. Your Privacy Rights
Depending on your location, you may have specific rights regarding your personal data.
    • The right to access the personal data we hold about you.
    • The right to request that we correct inaccurate data.
    • The right to request the deletion of your personal data.
    • The right to opt out of promotional emails by clicking the “unsubscribe” link.

7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:

Contact Information

304 Heating, Cooling & Plumbing
Phone: (304) 542-3413
Mail: P.O. Box 36, Kenna, WV 25248
Website: www.304hvac.com

WV Contractor License No. WV066107